RiskTech Forum

BDO Unibank Renews and Expands Fiserv Relationship

Posted: 6 June 2017  |  Source: Fiserv


Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, announced today that BDO Unibank, the largest bank in the Philippines, has extended and expanded its relationship with Fiserv. BDO Unibank operates in an increasingly competitive market and needs a flexible technology platform that allows new capabilities to be delivered quickly. Based on a positive relationship of more than 18 years with Fiserv, the bank will upgrade to the latest version of the Signature® core account processing platform and expand Managed Services from Fiserv.

"We chose to continue and expand our relationship with Fiserv because they have delivered reliable technology that has scaled with our growth, and we are confident they have the technology and expertise to enable us to compete with new financial service players that are entering the market," said Ricardo Martin, Head of Information Technology, BDO Unibank. "The resilient technology allows us to be flexible when responding to customer needs and provide new products quickly and seamlessly."

Signature provides a robust, multicurrency, multichannel banking solution. It offers a comprehensive, scalable environment for bank processing, providing automated customer relationship management, product design, transaction processing and financial management.

The latest version of Signature provides a real-time 24/7 capability, and creates a continuous delivery environment that enables the delivery of fast, cost effective and reliable change. This, combined with expansion of Managed Services, will allow BDO Unibank to respond to customer and market requirements quickly and frequently. With Managed Services, Fiserv provides BDO Unibank an onsite team of expert resources in product knowledge and technology best practices to enable the execution of the core platform upgrade and ongoing product support.

"In order to succeed, financial institutions need reliable technology that is flexible and agile. Our priority is to enable financial institutions to provide innovative financial services that are in step with how people live and work," said Marc Mathenz, senior vice president and managing director, Asia Pacific, Fiserv. "By upgrading to the latest version of Signature, BDO Unibank has invested in its future to stay ahead of rapid market changes and focus on serving its customers."

With BDO Unibank, Fiserv continues its history of successful implementations in the Philippines. Across Asia Pacific, Fiserv solutions enable 68 clients in 13 countries, including some of the largest banks in Australia, Thailand, and Indonesia, to achieve best in class results. Fiserv provides a range of solutions to clients through its more than 4,000 associates in the region including offices in Sydney and Singapore. Worldwide, Fiserv supports more than 12,000 clients in over 80 countries with more than 23,000 associates and moves more than $1.5 trillion each year on behalf of its clients.

In a world that is moving faster than ever before, Fiserv helps clients deliver solutions that are in step with the way people live and work today - financial services at the speed of life. Learn more at fiserv.com.