Capco: FCA Mobile Recording: Big Opportunity Or Big Brother

As the recent National Security Agency scandal has highlighted, the surveillance of citizens and business by governments and regulatory bodies is as contentious as ever. In their own way, banks have been grappling with this issue ever since the FCA mobile taping regulation was introduced.

Two years after the FCA made all mobile communications recording mandatory for employees involved in trading, between one and two thirds of the target audience have yet to be fitted with recording

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