CustomerXPs: Augmenting Financial Inclusion Efforts Efficacy in sub-Saharan Africa

Financial inclusion plays a vital role in socio-economic development particularly in developing economies. While nations in sub-Saharan Africa have been investing substantial efforts to make financial services available to the underprivileged and marginalised, a vast majority still use informal modes to pay, save and lend.

Incidentally Africa has the lowest account penetration with sub-Saharan Africa at 24%, and the Middle East and North Africa at 18%. Only 22% of enterprises in sub-Saharan

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