CustomerXPs: De-risking Customer Onboarding with Cross-channel, Real-time CDD
‘A 1000-mile journey begins with a single step’ – ancient Chinese adage
In today’s intensely competitive environment, banks are faced with the challenge of maximizing revenue, reducing attrition, and maintaining customer relationships. This means implementing a holistic approach for creating strong customer-centricity, which is the key objective of great customer lifecycle management (CLM).
Whether it is transaction banking or wholesale banking or cash management services, customers
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