CustomerXPs: Enriching The Journey Ahead With Exceptional CLM
‘Well begun is half done’ – Aristotle
In the previous blog, we saw how financial institutions can initiate a streamlined CDD-led customer onboarding experience. Let’s now take a look at what does it take to manage what lies ahead.
By thinking more strategically about the customer lifecycle journey – from targeting to acquisition, to servicing and developing – and making smarter use of advanced data, analytics and with some help from technology, financial institutions can diligently improve
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