Fernbach: A 5% Chance - Automation in the Banking Industry
When you use one of the terminals in a bank or make a transfer using online banking facilities, you are quickly given the impression that the banking industry operates on a fully automatic basis.
Then you might just ask yourself, what do the roughly 50,000-strong workforce at the leading European Bank or the 250,000 employees at a top-tier Financial Institute still do exactly?
Enterprise Content Management (ECM) and Document Management System (DMS) tackle the automation of document
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