iCreate: The NPA pain for banks – How can automation help ease it?

The Indian banking sector is groaning under the weight of ever increasing provisioning levels that are eating away profit margins. This is even as the damp macroeconomic conditions push more companies and retail consumers into the NPA category as they are unable to service principal and interest payments on loans. Given this scenario, what can banks really do to save the day? While overall repayment capability of companies and individuals alike will improve gradually as the economy recovers

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