MEGA: Enterprise Architecture & the Psychology of IT

Elements of psychology help an organization answer questions about itself and about its relationships with others. An organization’s success relies on the technologies it embraces. The combination of psychology and technology results in intelligent, collaborative, and strategic processes that fuel business-outcomes.

This past summer, NPR did an interview [1] with an IT help desk professional, who stated that he and his team have “challenges where [they] have to counsel people and comfort

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