SunGard: Is centralizing credit and collections management the new normal?

Despite outsourcing being one of the “hot topics” of the late 1990s and early 2000s, it has not taken off to the degree that many anticipated, certainly for collections and other commercially sensitive activities such as treasury. What has emerged, however, is the importance of centralization as a way of improving operational and working capital efficiency.

According to SunGard’s recent Credit and Collections Global Benchmarking Study 2015, only eight percent of companies are outsourcing

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