Capco: Digital Transformation 2.0
In an increasing digital world, customers are demanding that their financial institutions communicate and engage with them meaningfully. The phone lines were revolutionary in the last century, today, however they are simply not enough.
Customer engagement is at an all-time high and companies are jumping over themselves to engage their customers and prospects in a meaningful way. The advent and explosion of social media has lifted the lid and is fuelling the drive towards – engagement, reach
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