Confronting Consumer Fraud in Banking
Rapid technological and social changes, combined with evolving consumer demands, are creating new opportunities for fraud. Based on research, Accenture proposes a four-step approach to help banks transform their fraud management while meeting customer expectations.
Consumers want products that are quicker, faster and easier to use, delivered through the platforms of their own choosing. This has lead to the onslaught of rapid technological and social changes which unfortunately, have also
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