Fiserv: Enterprise Alerts - The Superhighway to Delighting Customers With Timely, Relevant and Actionable Information
Increased adoption of the smartphone, paired with the need for consumers to have more control over their day-to-day finances has created demand for timely and actionable banking alerts. Beyond balance and transaction updates, the development of app-generated push notifications have expanded alert capabilities to drive deeper digital banking engagement and position financial institutions as trusted partners. At the same time, new regulatory requirements for customer communications now require
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