InteDelta: The Changing Face of Technology in OTC Derivatives and Securities Services Firms
All of us who work in financial services will be familiar with the importance of technology to the daily functioning of financial institutions - both internally and in the provision of services to clients. On reflection, many people might also recognise how systems capabilities (or constraints) are as much an impediment to provision of services as they are a help. Many firms within the financial sector have managed to maintain clients despite, rather than because of, their technology
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