Capco: NPP – New value proposition masked as compliance effort?

The new EBA Guidelines on product governance and oversight will come into force in January 2017, leaving banks just over a year to implement effective processes governing product design, market and customer demand.

The figures are staggering. Major global banks incurred around EUR 170 billion of conduct-related costs between 2010 and 2013, with further EUR 70 billion provisioned for future costs at the end of 2013. The European Banking Authority (EBA) quoted these research findings in its

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